Thursday, January 17, 2008
WHAT THE HELL IS WRONG WITH iTUNES???
I hate buying CD's, but the iTunes website won't let me update my credit card information (a problem that seems to be growing, according to the message boards I've read)... so I'm just not buying music these days.
When I contacted iTunes billing department, they said it was because my bank refuses to verify my information. When I call them, they tell me that the opposite.
This is the same credit card I use for Amazon and every other online store I use. So how is it that I only have this problem with iTunes? And why don't they have a customer service number, instead of only an email address??
Ugh. I hate companies that don't give customer service. I really do.
I've tried for over a year to solve the iTunes dilemma, but to no avail. Anyone else been having this problem? If you have... and was able to solve it, can you let me know how you did it?